Privacy Policy

Effective Date: November 9, 2025

BNB Property Services, LLC ("we," "our," "us") is committed to protecting your privacy and maintaining transparency regarding the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.bnbpropertyservices.com (the "Site"), and use our services. By using our Site or services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect two main types of information: personal information and non-personal information.

Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, property details, payment information, and other personal or contact details when you inquire about our services, request a quote, or complete a form on our website.
Non-Personal Information: This includes data automatically collected as you use our website, such as your IP address, device information, browser type, and browsing activity. We may use this information to improve our website functionality and performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To manage and deliver our property management services, including guest bookings, communication, maintenance, cleaning, and restocking services.
Responding to Inquiries: To respond to your questions or requests for information about our services.
Marketing and Communications: To send you promotional emails, offers, or other marketing materials (if you have opted in to receive such communications).
Website Improvement: To analyze website usage and improve user experience, functionality, and performance.
Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our legal rights.

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience and gather information about how our website is used. Cookies are small text files stored on your device that allow us to remember your preferences and analyze website traffic. You can control cookie preferences in your browser settings, but blocking or disabling cookies may impact some features of the Site.

4. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no security measures are entirely foolproof. By using our Site and services, you acknowledge and accept the inherent risks associated with online data transmission.

5. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in managing or operating our services, such as cleaners, maintenance personnel, booking agents, or other partners essential to our property management process. These third parties are required to protect your data and use it solely for the purposes for which it was shared.

We may also disclose your personal information if required to do so by law, regulation, or legal process (e.g., to comply with subpoenas or legal claims), or to protect the rights, property, or safety of BNB Property Services, LLC, our clients, or others.

6. Your Rights and Choices

Under Pennsylvania law, you have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal and contractual restrictions.
Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe link in any promotional emails we send you or by contacting us directly.

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Data Breaches

In accordance with the Pennsylvania Breach of Personal Data Notification Act, if we become aware of a data breach involving your personal information, we will notify you as required by law. You will be informed of the nature of the breach, what data was affected, and the steps we are taking to address the issue.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

BNB Property Services, LLC
Email: info@bnbpropservices.com
Phone: (814)715-1741